Great customer service from Chris. I had clogged sinks in the bathroom. Chris called me back within a couple hours of my first call for help. Said his appointments were filled for the day but if he finished early would call me. But just in case we set up an appointment for the next day from 1-3 PM. He called back about 3:30 PM and said he could make it to my house in about 40 minutes. The job took about 2 hours because of a small leak we found around one of the pipes. Chris was very pleasant, worked hard, and did an excellent job in fixing the problem.