This was my first experience with St Paul Pipeworks. They came out and worked on my bathroom faucets, and they also replaced the elements and the thermostat on my water heater. They were very good about giving me information about what they were doing, and why they were doing it. I felt like I was involved in the process, and that they wanted me to know what they were doing. They were very professional and friendly people, and I would highly recommend St Paul Pipeworks to everyone!