Good customer service and relationship building.
I have been happy with St Paul Pipeworks since I first used them over a year ago. It's nice that they send the same plumbers back to the residence every time. That gives them a chance to know me and develop a relationship. St. Paul Pipeworks gets me in the schedule as soon as possible and is always upfront with me on what needs to be done and the pricing that entails. They are forthright about discounts that are available. They will do the repair the best they can but always give me the choice to repair or replace depending on the situation. They've done some pipe repairs for us and some work on toilets. All the work that needs to be done to maintain the household. I will continue to use St Paul Pipeworks.