My wife had lost a $20 bill in the laundry a week or so prior to our appointment. The SPP technician found it. He could have easily pocketed it and nobody would have been the wiser, but apparently their reputation is worth more than $20 because he brought it up from the basement and returned it. A small act, no doubt, but it speaks volumes to the integrity of the staff.
I cannot recommend this company strongly enough. Always helpful, always personable, and the work is always perfect.