I had another company install, sand and finish my great room and screwed it up. I called Armstrong-citywide to come look at it. Joe promptly came out and gave us a bid to re do it. Joe told me that they couldn't get an exact match to the old floors (8 years old). The crew matched the old floors almost perfectly. The other company did not even explain that to us and even messed up the header to the family room. Great Job!! i will tell all my friends.