I contacted Newlook Body Works so that I could have a couple of places painted and fixed on my truck. The whole process from getting a quote to information about arrival time was terrific! Dan arrived promptly as scheduled, he did everything he said he was going to do and when he was finished he told me that "he was not satisfied with how it looked and would be returning the next day to do a second coat of paint." I personally could not tell that it needed another coat of paint, it actually looked really good but I took his word for it and he arrived promptly the next day and put on a second coat. There was no charge for this at all. I call that terrific customer service! The truck turned out wonderful! I could not be happier with it! Upon leaving Dan presented me with a goody bag containing cake pops and coupons for car wax and free cupcakes of other local businesses. Absolutely, without a doubt the best customer service I could ever ask for!