My third time to use Newlook to fix the nicks, chips, scrapes and bumps. Process is very simple. Schedule was met timely. They do what they do, they do it well and do not over-promise or under-perform. If you prefer the bonhomie of hanging out in dealerships or leaving the car for a day or so and you take pride at paying a significant charge for these pleasures, then go for it. If you like being in your house and use the extra money for, well, extras, contact Newlook.