They provided excellent service
I used to run a car dealership and I had used Newlook Body Works for 10-15 years. They always did a good job. I've never had to go back to them to have anything fixed, and if there ever was a problem, they were very willing to take care of it.
Recently, I had a service vehicle that went out on a call and got scratched. They talked to me on the phone and worked out an appointment to take care of it. They were very willing to accommodate me. They do what any good business should do.