I was skeptical of the glowing reviews of Newlook Body Works service but my experience was absolutely consistent with what others have written. After completing the on-line request for a quote Sunday evening, I received a response Monday morning. It was easy to set up an appointment for the repair at my office and Dan, the proprietor, arrived exactly on time and was very cordial and professional. The work (repairing a plastic bumper I had scraped on a curb) he did was good enough that the repaired section is indistinguishable from the rest of the bumper. The charge was what he estimated on line. Although I do not know what the fair market value of the work he did was, the charge of $220 seems absolutely reasonable to me; and I was able to work while he was doing the repair rather than having to take the car to a garage. Bravo!