Dan showed up right on schedule and wasted no time at all getting to work. He was more than happy to answer all my questions that I had about what he was doing while he worked on my car. I'm sure not everyone watches the entire process like myself, but he didn't seem to mind me observing his work. He is a true craftsman and professional. I will be recommending New Look Bodyworks to all my friends and I won't hesitate to call them if I need any more work done.