I've used Newlook Body Works 3 times now. Recently I needed to repair a dent/paint mess-up on my car, and Dan fixed it completely, and then some. He actually touched up another spot that wasn't part of the same deal, but he had time so he took the extra time to fix that too. Dan is just a very nice man with incredible customer service, he's very prompt, I know exactly when he's coming, he does an excellent job, and the automated system they use is very efficient. I think the pricing is very good too, well below what you would pay at a body shop. And the best part is he comes to you. Overall I've been very happy with my experience and recommend Newlook.