We weren't surprised when we realized that we had rats, they had been running free all over the street. We called M & M Pest Control Inc‎. and they came out that same day and set to work. A few days later and they were back to clear up and the pests were gone. What's nice is that they are an eco-friendly business, not something that we looked for or considered when seeking them out. But something that means we will use them again, but hopefully not anytime soon!