We have worked with Atlas Floors Carpet One for about 20 or 30 years. We have worked with them both in our rental properties and our personal home, and their work has been great. The most recent time was our first time working with Ken, who was friendly and knowledgeable. They installed hardwood flooring for us, and although the work was excellent, there was a misunderstanding about whether the stairs would be included or not, so we ended up with 3 1/2 extra boxes of planks. We could only return 2 of them and there was a 25% restocking charge, so that was a little disappointing. Overall we have been very satisfied with their work over the years as they have consistently done perfect installations and the few times we look elsewhere, we have always chosen to go with them because we trust them completely. We would highly recommend them and plan on being clearer on communication for our future jobs with Ken.