Abel Appliance Repair promptly picked up the phone when I called. They gave me a date and time for my appointment and the day of they showed up on time and fixed the issue, which was related to a microwave part that had blown up. They replace the part and gave us a one year of warranty on it. The price seemed reasonable to me. I actually loved their service. The person who came to do the work was very friendly and knowledgeable. I didn't see any downside. It's been a while now since we got it fixed and it's still working just fine.