For a first time customer, I was very happy at the job they did. The three men were very courteous, very fast, and performed feats of strength! (I couldn't believe how this one guy carried heavy stuff up a flight of stairs all by himself!)
The only comment I would make is that I wish they could have stayed longer, however, they were scheduled for another job immediately after mine. I am using them again and they have said that if my job runs over the time, it's not a problem.
As I said, I'm using them again so I'm obviously very happy!