Johnny's Custom Auto Body offers great customer service. They fixed my car really well and I had no issues at all as far as them contacting me to give updates. They worked on my headlight and did some body work on the side of my car. They were willing to work with me on the bill. I would say their prices are fair. Another nice thing is that if he orders some parts and they aren't going to be in for a few days, he will suggest that you bring it in when the parts come in instead of just holding the car for you at an additional cost.