Last weekend Jose came out to figure out why my garage door wasn't closing consistently with the remote. I also usually had to hold down the button in the garage to get the door to close, and if I didn't hold it down the whole time, the door would go back up. It ended up being a fairly easy fix, but Jose also quickly helped with my rails and installing a keypad outside the garage. And, provided some suggested tips for maintaining the life of the door. My garage door now closes more quietly and closes every time. Jose was so pleasant and friendly, and did a nice job of explaining everything, and certainly takes pride in his work. The price was fair, too, and had I know this would go so well, I would have called O'Brien Garage much such sooner for help. I'd definitely recommend this company.