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New door and openner!
Mike came out and put a brand new door in and also he had time to put a new garage door opener in for us! Looks wonderful , and he opener is so quiet I can't believe it! The neighbors love it too! I am thrilled! Thank you Obreins for a wonderful and professional job.
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Excellent garage door service.
Mike was our installer. He was enthusiastic about O'Brien and about his work. Courteous and helpful. Resourceful at problem solving, since our garage is old and presented some challenges. He was very knowledgeable about his work. O'Brien kept us informed about...
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Couldn't have been easier.
From quote process through installation, we found ourselves completely at ease with O'Brien Garage Doors. The process was flawless, and our installer, Wick, was wonderful. He explained everything we needed to know about our new doors. Our new keypad definitely...
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Great technician and service
Put out recycle and when I shut garage door, the spring fell off. Called O'Briens and really wasn't expecting same day service. They said that someone would be out between 11 and 2. Got a call at 10 and was told technician would be here in 20 minutes!! Nick was the...
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Scammed to pay over 3x the quoted rate for service!
This company is absolute trash. They charged $450 to replace the roller bearings on my garage. If you call around, this service should not cost more that $150. The service didn't even fix my garage door's problem 100%.
I have absolutely no trust in this company....
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Weather Stripping
It took a while for the item to come in, but once it did i received a call and they came right out. I had an issue with the stripping not covering the entire opening and the service person came back and was able to help. I would recommend and would use them again.
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Excellent performance and friendly
The technician was on time (actually early) and completed replacing the 2 springs on he door in timely manner. He was very friendly and answered any questions I asked. We were very satisfied with him and your company and will recommend O'Brien Garage Doors to any...
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Customer-Centric Service
Thank you O'Brien for your knowledgeable, professional, customer-centered service. Faced with a dying garage door opener, Glen, the service representative, very kindly explained my options and associated costs - repair or replace with or without O'Brien supplying...
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No show and want to charge for estimates
Took 1/2 day off of work to meet their 3 hour window they gave for an estimate. They called about an hour before their window closed and stated they couldn't make the appointment.
Ok, stuff happens. However, any reputable customer-oriented company would go out...
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Service was fast and accurate
Chris knew what he was doing and fixed everything in record time. I was impressed with his service.
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Great service would use them again and again
The two men that installed the door were the most professional workers that I have ever had the joy of working with. I have never seen two guys work so well together. One of the installers was from Ga. and the other was from here I did not get their names but they...
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Product [thus far] , technician and installation were outstanding!!
My technician, Nick, was a 5 star plus. Told us exactly what he would do in order to achieve the results we desired. Each recommendation he suggested was supported with sound reasoning. It was apparent that he wanted to please us and the final result was even...
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Outstanding
The service technician, Taylor, was so knowledgeable, professional and practical. He explained the problems, function and solutions. He had a “can do” attitude and represented his company well. I only want to use O’Brien’s if all there service techs are like...
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Great problem-solving!
I was so impressed with Chris P! One of my garage doors has never been lining up correctly and I mentioned it to him and he figured out exactly what was wrong. I am so excited about what he figured out and what the solution is! He also has a great personality and...
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Highly recommend
I was very satisfied with the service I received. The Tech was very informative and professional. Suggested and a discounts on extra needed services. Took all COVID precautions.
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Chris was at my garage yesterdayand he did a wonderful job!
Chris is a wonderful gentleman and a fine ambassador of good will for your company.
He went right to work and completed the project in record time to my complete satisfaction.
Please thank him again for me.
Best wishes,
Joe Ruddy
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Garage door sensors replaced
Nick was on time very professional and knowledgeable about what he needed to do. I'm extremely pleased with the service he provided and got the job done in a timely manner. I will definitely recommend your business to my family, friends and neighbors. Thanks Nick...
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Great Service
Nick arrived wearing the required face covering. That was the first step in the right direction. He was professional and friendly. I didn't tell Nick that I'm hearing impaired. I was pleased that he didn't become annoyed when I asked him to repeat something. The...
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Nick was very helpful on everything I asked
I was very pleased on the service and the time he took to answer all of my questions. Nick went above the customer service level.
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Excellent Customer Service
Our service technician Nick gave great service and quality parts for our garage door repair.
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