O'Brien Garage Doors - Baltimore

Business Description:

We provide outstanding garage door repair and installation services, including garage door opener, roller, and spring repair and replacement.

Categories

Garage Door

Rick's Review

Service

Total Experience

Will Recommend

Pasadena, MD

O'Brien Garage Doors - Baltimore

Poor Installiation

I'm not as lucky as the other customers since I'm the only one with 2 stars.
Door was not assembled as directed by manufacture, it seemed too many short cuts were taken eliminating some fasteners, My biggest problem was the foot bar at the bottom of the door was not centered and was installed using red fasteners,
A second installer showed up after my call to the office, He only offered to paint the screws white, "Really," and stated not all the fasteners were required as stated by the manufacture. He did Leave me the proper fasteners for proper installation. Quite a bit of modification was made by me to correct the placement of the foot bar, also adding the additional fasteners as recommended by the manufacture. I should have just installed the door myself,

comments

Mr. Nagrabski, we apologize for your frustration during the process of installing your door. We are glad we got you all taken care of, and if you have any further problems, please do not hesitate to give a call into our office for immediate service.
Regards, O'Brien Staff

O'Brien Garage Doors - Baltimore commented on 09/15/2016