We have used O'Brien Garage Doors before, and I did not hesitate to call them again for the needed service and repairs that were needed to get my garage door operational again. Grant, the tech that came to the house was very informative and explained each option and cost. Once installation started he was very efficient. He told me how long it would take to complete the job and it was done when he said. Every thing from operation to warranty's were fully explained. Yes, I would highly recommend O'Brien Garage Doors to my friend's.