We were expecting to be "hit" with the sales upgrade talk so it was no surprise when your rep began giving us options. We have been battling with our garage door opening/closing for some time. Minor repairs here and there. Your service rep was thorough, honest, and knowledgable about the product and continued service on our older door parts.
We decided to upgrade for a number of reasons - and we are very glad we made the choice. The upgrade was quick and efficient - and we now have a door that opens quietly! Thank you!