They Went Above and Beyond!
I cannot say enough good things about Navis Pack & Ship. They were absolutely phenomenal. I say that not as a one-off customer, but as someone who has dealt with many services through the course of a professional life. They did everything they said they would and they went above and beyond. We had something very fragile shipped from Colorado Springs to Massachusetts. They called me to keep me informed about how they were doing things every step of the way and to make sure that I was okay with it. They gave me every morsel of information I could imagine, whether it was important to me or not, from how they were going to package it to the details of the mode of transportation. They were just wonderfully customer oriented. Our package arrived in perfect condition exactly when they said it would.
I especially wanted to mention the lady I worked with, Virginia, who was just wonderful to deal with.