I think they did a great job. The move took place over a four day span. The movers arrived early two of those days, and they arrived right on time the other two days. Some of my items are in storage, but none of the items I had delivered to me were lost or damaged, so I didn't experience any issues there. Their staff is very polite, and they got the move done quickly. I'm having them move the items in storage out of state in December, so I'm definitely using their services again in the future.