I visited Klein's not too long ago and the service I had received was absolutely terrible. First off, it took two hours to get someone to see me in order to do my hair. I had to wait a ridiculously long amount of time! Also, when I finally did get someone free to do my hair, they were very horrible at putting in extensions. The woman seemed like she had zero training in the field. I do not even know why the company would ever heir her! My hair looked pretty strange for the entire day, until I decided to make an appointment with a different salon to get them removed. Overall, I do not recommend this salon.