Disabled Veteran contacted company 9/30/22 to clean sewer line, which I do every 4-5 years due to modest back-up, they sent Nick. He began to snake the line and about 10 minutes later said he found some roots and began a dramatic, self-serving monologue to dictate how terrible he thought the situation was, and motivate an urgent need for a “Camera Inspection” - which he quoted at $350. I told him no and he said "let me call my boss." 5 minutes later the Camera charge was reduced to $150. & he continued to pressure me to schedule immediately, as in that night! I declined the Camera and Nick said he thoroughly cleaned the line and left. Today 10/6/22 I hired a company to complete a Camera inspection for $125. The technician showed me my cast iron sewer line is in good condition for 47 years old, & confirmed that Rooter Town did an awful job at cleaning the line they were hired for. In fact, there is substantial standing-water, build-up, and roots remaining in the line, it was definitively NOT THOROUGHLY CLEANED, and I have video evidence. He stated further that I should ask for a refund, or have them send another Technician with a Camera to confirm they did the re-job correctly. I called Rooter Town back 10/6/22 and explained the debacle and was told a Manager would contact me. I have no such contact, and do not trust these malicious bad-faith actors who took advantage of me. BEWARE this doesn't happen to you!