I would leave NO stars if possible. I called this morning at 7:15am and spoke to a dispatcher (female), explained that we had a leak in our ceiling coming from 1 of 2 bathrooms above it. Provided her with my address and she set up a service time of between 2 and 4pm today. Received a call at 3:10 from another dispatcher (male) stating my information just came across his desk and they do not service my area. Unable to explain to me why the dispatcher this morning said they did and set up an appointment. Requested to speak with someone in charge and was told he was the manager. I would not recommend this company to anyone, very poor customer service and inept dispatchers!