It saddens me to have to leave this rating..I brought my dog here and was very hopeful of the outcome. The gentleman that signed my girl in was absolutely wonderful. He was soft voiced with my girl and I felt comfortable leaving her in his care. Then I arrive to pick her up and I hear someone SCREAMING at the dogs that began to bark, cause someone had arrived. This man's voice was heard coming from inside the building (windows and doors all closed) I could hear plain as day this gentleman screaming at the barking dogs to "SHUT UP!" I was horrified. I walked inside and realized that the screaming man was not the same man that I had dropped my dog off with. I quickly paid, and if I could have left any faster, I would have. I will NEVER take my girl there again, never. (Which sucks cause the one that bathed her did a great job.) I can't imagine that if this other person is capable of screaming at dogs for being dogs, what else is he capable of? Not gonna take the chance to find out.