Ray at Highway Flooring came to look at the floor and help assess the whole situation. He was very honest. I met him at his showroom and felt he was very honest in guiding me. He showed me everything and when I would ask if something was worth it, he would give an honest opinion when it wasn't worth it. He was very fair and helpful.

The condo, a couple of months after he completed job, they had to break through floor to get to water pipe. He was wonderful in coming back and assessing the situation and fixed it. I had a problem and he really went out of his way to help me. He saw what the situation was and guided me very well.

I would say he's very meticulous, caring, knowledgeable straightforward and honest about what he does.