Excellent Performance, Knowledge and Customer Service
We've been a satisfied customer of Climate Magic since our new HVAC unit was installed in 2007. The installation was not routine, as unexpected issues were discovered during removal of the old unit. However, the team of technicians took the unexpected problem in stride and certainly went over and beyond to make everything right.
The area was left clean and undamaged. Everything was explained to me during the installation and I was provided with instructional booklets for all components. I opted for the twice yearly maintenance agreement and have been satisfied with each and every visit. My questions are always answered as well as explanations to various technical procedures performed. I love that the staff telephones me a day in advance before the scheduled service and again just prior to his arrival.
I have recommended this company to my neighbors and would not hesitate to do so again.
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