I have been a customer of Climate Magic for over ten years. They were recommended by a co-worker when I needed service on the unit in the condo I moved into. They then sold me a unit when it was time. They are exceedingly reliable and are always there when they say they will be. Michelle in the office is helpful in finding me an appointment time that works with my schedule. The technicians are competent and very friendly. I recommended them to my parents who used them for several years.