I've been using Climate Magic for over 20. I've always had great customer service, and they'll tell you I have very high expectations. The owners are knowledgeable and the technicians are prompt and professional. The office staff is courteous and accommodating. When it came to renovating an older home which we purchased in 2013, Climate Magic provided excellent guidance and quality installation of a state of the art, single unit HVAC system (w all new duct work) with THREE, separate zoned areas - all well planned and executed based on our needs. The energy efficiency and low-cost utility bills are exactly what we were looking for... I won't use any other company, ever! They are simply the best in the business!