First they were 51/2 hours late, then to get the move done I had to add another truck and 3 guys and half rate, then I get everything shoved in my garage and I have to move it all to the rooms it needed to go to, I am 55 and its hard to do this myself...reason I got movers !!! the misplaced some items and I was told by owners it would b taken care of...this hasn't happened !!! I call and have to chase them around and I still have broken promises ...... FYI People NEVER USE RED CARPET MOVERS...They been promising me for week they would take care of my lost stuff, all I get is a run around, and lies...they SUCK !!!!!!!!!