It is important that you understand the impact of your team and the culture you have built. Recently, we invested in a Condominium nearby. We reached out to your quarterback, Tia and she did her magic. She dispatched Tom & Don who took care of a myriad of repairs and upgrades. Those two can always be counted upon. Tia had an electrician as a back-up but it wasn't necessary. Tom changed and replaced light bulbs (lamps) in hard to get locations as well as a faulty and dangerous 4 way toggle switch.
Then she sent a sub-contractor to take care of pest control. Without much time to spare, she got your sub on site and completed. When the A/C failed, Tia jumped into action and got another sub-contractor to the site. After a quick inspection, parts ordered and installed, the A/C was back running well.
But a real surprise and star was Jennifer. Tia dispatched her for two visits and she turned the Condo upside down, cleaned it out and put it back together. She was superb.

So thank you for your excellent service.