Chem-Dry Of Colorado

Business Description:

Chem-Dry is the world's leading carpet & upholstery cleaner. Trust our powerful equipment & cleaning solution to offer the best clean available. Call now!

Categories

carpet & upholstery cleaning
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Richard's Review

Service

Will Recommend

Availability

Aurora, CO

Chem-Dry Of Colorado

Quote one price, charge much more.

Had Chem Dry out a second time. They did an OK job the first time and gave us a 20 off coupon for a return visit.
We scheduled a visit, got a quote and mentioned the 20 off coupon and were assured on the phone it would be honored.
Well, it wasn't. The tech said sometime about their partnership with Home Depot and the coupon wouldn't be accepted.
I e-mailed my concern over just $40. They never e-mailed back.
My wife called, they said they would get back with us, you guessed it, they never called back.

They lost us as customers over $40. I would hate to see their reaction over a serious issue.
Don't trust what they say.

comments

Unfortunately, we could not come to terms with this customer's pricing desire before beginning the work. We are not able to accept double coupons, one from our corporate programs in combination with our local coupon. We are always committed to giving the best possible market price for our services at the outset of each job. We apologize for those occasions when time is wasted for our customers during the estimation process.

Chem-Dry Of Colorado commented on 12/03/2013