We have a 20+ year old carpet in our house, that we were sure would not come clean and look good again. Besides being dirty, it was so matted down with traffic patterns that nobody had ever been able to lift. We decided to give it one last shot before replacing it. We picked Chem-Dry just because their process sounded good and we had never tried them before. Well we feel so fortunate to have picked Chem Dry. Cory did a magnificent job and the carpet looks really great. The carpet truly has been restored. Cory was very professional, conscientious, and cut no corners! Thanks so much!