One Hour Heating & Air Conditioning came about a month ago. After they did the installation, they left two air conditioning filters for me. They were 16 by 25. But when I took the filter out that was in the air conditioning, it was 16 by 24. When I needed to put a new filter in, I had to break off a piece to make it fit, but then, of course, all the loose pieces fell inside the machine.

I called One Hour and told them about another problem, and they said they'd come fix it. When the technician came I told him about the noise the unit make. Sometimes it sounds like freight train, and it makes all kinds of noises when we're sleeping.

I also mentioned the situation with the filters and asked if they could bring me the right size. He said okay. I paid almost $200 dollars for the work he did. I don't know what he was doing, and I never got the filters. I tried calling them to talk about it, but I was told they couldn't help me.

I'm not very happy, since I paid them for the filters. I'd used them two or three times before, once to change the motor that blows the hot and cold air through the house. But based on my recent experience, I would say not to deal with them.