I had three projects done with Carpet Barn. One of them was for my house, and the other two were for commercial properties. I purchased everything in person. They did exactly what they said they would, when they said they would do it, and at the price the said they would do it for. I can't ask for much better than that. The installers had to come back to adjust some slight problems, but they did so promptly, and in the end, we were satisfied. They're not going to be the least expensive carpet center, but you get what you pay for. We had a good experience with them, and we were very pleased with the quality.