I had a really bad stain on an Oriental rug, so I went online, and I found Fred Remmers Rug Cleaners & Oriental Rug Gallery/ They answered my phone call immediately, and they sent a team out to pick up my rug. They were professional people, and you could tell that they knew what they were doing. They moved furniture and picked things up, and they were very helpful. They got the work done expediently, and they delivered the rug back at the exact time that they said that they would. They did a good job for me! I would definitely use them again!