Fred Remmers Rug Cleaners & Oriental Rug Gallery is great. I am always pleased with how they clean and take care of my rug. I've been using them for about two years. I have used other places and was not satisfied. I have a wool Oriental rug that is hand-knotted. Fred Remmers Rug Cleaners & Oriental Rug Gallery knows how to take care of it. They do an excellent job. I don't think there is a better rug cleaner around; They have never disappointed me. I have been recommending them since the first time they cleaned my rug.