We've used Fred Remmers for about a month. We have customers with very expensive rugs who have experienced sewage backups. Their rugs need to be carefully cleaned. Fred Remmers Rug Cleaners & Oriental Rug Gallery says they specialize in expensive rugs and so we decided to give them a try. So far, I haven't heard any complaints from the customers. I can't really recommend them because we are the vendor and they are our subcontractor. But as long as people recommend us, we'll keep using Fred Remmers Rug Cleaners & Oriental Rug Gallery for cleaning the expensive rugs belonging to our clients. Five stars.