I have used Fred Remmers Rug Cleaners & Oriental Rug Gallery for years, and they do great work! They have been in business here forever. I have two Karastan rugs, and they clean them for me, along with other rugs. They even managed to get them cleaned after the house was flooded. One of the men there is particularly good at his job. He does not have a real bubbly personality, but he is very professional when it comes to carpets. I like Fred Remmers', and they do exactly what they are supposed to do!