I took my rug in to Fred Remmers Rug Cleaners & Oriental Rug Gallery to be cleaned. They had it finished when they said they would and when I went back to pick it up they had wrapped it neatly in plastic for the ride home. I had to wait to see it because I needed help unwrapping and placing it back in it's place. Once the rug was laid out and I was able to see it I was so happy! It turned out perfect! It was clean and deodorized and I just am so pleased with how it looks! I really appreciated the 25% off coupon that was sent via the mail and with using that the price was terrific! I have recommended them several times especially when anyone ask's me about my rug I am quick to let them know about the great service I received from Fred Remmers Rug Cleaners & Oriental Rug Gallery.