We had purchased an old vintage rug at an antique store. I took it to Fred Remmers Rug Cleaners & Oriental Rug Gallery. It is not a very big rug so dropping it off and picking it up was no problem. The rug turned out great and we love how it looks and smells! The people at Fred Remmers Rug Cleaners & Oriental Rug Gallery were great! They were polite and very prompt. I will definitely be using them again and certainly if asked would let others know the great service they provided!