When I was looking to have some work done on an old carpet, I found Virginia Carpet Repair online and gave them a call. I spoke to a gentleman named Gary on the phone, and we talked about the repair I was looking to do. I sent him some pictures, and he gave me a quote. The rate was great, so I arranged to have the project completed. I was surprised that Gary was able to schedule me so quickly and with so much ease. The technician who came to do the job gave me a call beforehand and showed up on time. He did a fantastic job. The work looks beautiful! I'm very pleased with my experience.