I took my 13 year old dog to this location after a local vet in SC told me my girl needed overnight emergency care. She was in really bad shape, but I made the trip up to Charlotte so they could try to save her. Unfortunately, she was too far gone and didn't make it, but the staff here was so incredibly warm and comforting during this horribly stressful ordeal. I went back the following day to make arrangements for her and the staff pulled me aside to give me a bag of mementos, including a handwritten card written by the staff, expressing their condolences. They went so far above and beyond to make sure I knew they were there to support me. It was a horrible 36 hour span in my life, but they made it as easy and painless as they could. They truly love what they do and I will drive out of my way to come to this location going forward. I will never forget how kind and generous they were that day. Thank you for everything you do.