I would not say that Tonya's Touch Inc is the best business I have dealt with for window cleaning, nor would I say it is the worst but for the price I paid this company is the best overall value. As one would assume, a woman named Tonya owns this business. When I spoke to her she was very polite and professional. I mentioned a coupon code I had seen in the local newspaper and she had no problems honoring it. The windows that her crew cleaned on my property were very nice. There were still a few spots on them but nothing major. I would recommend this service for someone looking for a good window cleaning service on a budget. I have never had them clean my carpets so I cannot comment on their carpet cleaning.