Business Description:
A national plumbing franchise/chain
Categories
plumbers & sewer repair

Service

Will Recommend

Price for Value

Katyhy B.

Minneaplos, MN

Benjamin Franklin Plumbing

Would NOT recommend

Tony came in Jan. to repair our toilet.
Said "The pipe is probably frozen" strange because there where other water pipes close that worked great.
I told him the parts in the tank are older & probably need to be replaced.
At which time he went in the bathroom to have a look. Called us in & said there's no water flowing at all through the toilet.
Long story short, he had turned off the water at the wall.
Said it'd take over $300.00 to fix the problem.
I was put on stand-by to get this appointment & was charged $89.00 for a service call when no service was rendered.
After looking at the receipt, I was also overcharged for a "Service Call" The receipt stated a different price for Stand by.

All in all this was a total waste of money & time