Kost Tire & Auto Care

Business Description:

With 53 locations in New York and Pennsylvania, Kost Tire and Auto Care is committed to providing quality care and service.

Categories

tires & wheel alignment

Rebecca's Review

Service

Will Recommend

Price for Value

Rochester, NY

Kost Tire & Auto Care

Complete Scam

I brought my car here in late July because my break light went on. I had friends who spoke highly of them because of the cheap oil changes. They replaced my back brakes, and break shoes and charged me 600$. After I left I looked through my invoice and saw that they had charged me for new break shoes and installed used ones, they put the shoes on too tight which resulted in a constant grinding. When I finally got my car into another mechanic they discovered that one of my sensors had been cut and thrown away so that my 'abs' light would not go off. In all it is costing me 350$ to fix the work that KOST did on my vehicle.
I thought about calling and trying to rationally ask for an explanation or just inform the manager that their workers are not equipped to do this job but with the reviews they have gotten it seems that their costumer service is worse then their mechanical work.
They charge more then anywhere i have ever gone, the parts they get suck, and their respect for their customers, whether reporting a problem, or asking a question is appalling.