Theft combined with arrogant attitude
I took my truck over to have snow tires put on. A few weeks later I realize that my colored, aluminum valve stem caps were missing and replaced with cheap ones. When I called to ask if they might be "laying around" the shop Nick interrupts me and rudely says "look. Let me make this simple for you. I have no idea what happened to them. If you want the five bucks you can drive over and I'll give it to you". Thanks Nick. All the money I've spent with you and this is how you speak to me. Thanks for stealing from too.