Genesis Carpet Cleaning

Business Description:

Locally owned since 1993, we are your full service resource for carpet and upholstery cleaning.

Categories

carpet & upholstery cleaning
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Reed's Review

Price for Value

Professionalism

Quality

Gig Harbor, WA

Genesis Carpet Cleaning

Rude and did an incomplete job

Stay away! My wife and I hired Genesis to do a comprehensive carpet cleaning after moving out of our rental house, and our property manager had to hire another contractor to clean up spots they missed. Instead of offering to come back and finish the job correctly, Jeff Henehan (the worker) lied and told our property manager that the house had been full of furniture. That's an absolute fabrication. On top of that, at the end of the job when I told Jeff I wasn't happy that he was extremely late to the appointment, he got really defensive and ended up yelling at me in my own kitchen. Just terrible.

comments

The key word is after moving out. The tenant was in the process of moving out. There was furniture and moving boxes in every room at conclusion of service provided. The result was only in question a month later because the property manager inquired about debris left behind on the carpet. It is Genesis Carpet Cleaning, not Genesis Moving Company!!.

Genesis Carpet Cleaning commented on 01/20/2015